Customer Reviews & Stories

First time visitor to Johnson's Tire & Auto on 8-14-2018 for my vehicle servicing, tire rotation, balancing, and a check of the front end alignment work which was previously done by another automotive service provider.

The shop was very clean, well-maintained, and the office personnel were friendly to me, as well as, to the other customers who came by while I was there.

My appointment was completed in a timely manner, the service work was done according to plan, and the work was done correctly. Very satisfied with the work that was performed on my vehicle.

I will be returning as a regular customer for my automotive servicing, and repairs after my experience with Johnson's Tire & Auto.

— Google User

These guys are the best! If you like dealing with a "family business", then this is the place for your auto service.

I was ready to go on a trip and my warning lights came on. I was very concerned so I called Johnson Tire and told them of my situation. They told me to bring my car in that morning. By 11 AM my car was repaired and I was on my way. Thanks to Olivia, Brian and Rip for taking care of me.

— Google User

Johnson's are friendly, fair, knowledgeable, professional, fast and reliable, I could go on and on... They really know how to run a business and it shows!!

— Google User Review

Great Service! Great Work! Great Staff! Go There!

— Google User Review

We pulled off the highway after Christmas die to odd noise from rear end. Luckily they were open and quickly found the cause was simply a few loose lugnuts - tightened them up and sent us on the way with warm holiday wishes. Over 500 miles from home in a town full of strangers, they could easily have convinced us to spend $100's on totally unneeded repairs - thankfully they seem to run the shop much more on the Golden rule rather than simple greed.

— Yelp User

We’ve been using Johnson’s for years now and we are always extremely happy with the outstanding work and customer service they provide!! Like

— Google User Review

Efficient All the employees are friendly and helpful. If you are female they have a comfortable lounge area to wait. This is a family owned business and they are very good and not pushy. Make an appointment and you will be in and out quickly. They also have a safe night drop off box.

— SureCritic User Review

My family continues to return to Johnson Auto - even though we live in Raleigh - because we trust you will keep our cars running. You have never let us down for 10 years running strong. When Maria said to me 6 years ago she considers us family, she meant that wholeheartedly. Treating us like family translates to automotive service, as well as following the golden rule of treating others how you would want to be treated. The Johnson famly and dedicated mechanics take care of family, and I couldn't ask for better. My cars are fixed right when I come to Johnson Auto, and I have never had to return due to any issue the mechanics missed. In addition to keeping me safe, I would have to say everybody at Johnson Tire and Auto are some of the kindest and warmest people I've ever met anywhere in my entire life.

— Google User Review

Great job done every time I go there ,last time in there overall check with an oil change, they found my front brake s needle replaced, they gave a very reasonably priced quote and did them right away. This extra effort on there part is the great service and price you get every visit. I highly recommend them for all your service needs

— Google User Review

Done right the first time. You will have your answer right away as to what is wrong with your vehicle and the total price of repair without guessing if’s truly fixed or not. I trust them to repair my cars on time when I need them fixed as they have yet to let me down. Family, that’s how they make you feel each time you walk into their shop. Great people who care about doing a good job for their customers.

— SureCritic User Review

We have been calling on Johnson's for all of our auto mechanical needs for years now. We were referred to them by another satisfied customer! Marie, Olivia and all the guys are very knowledgeable, quick, caring and don't try to feed you a line to get your dollars. Never left dissatisfied and am so pleased to have a dependable crew to call on when we need them! :)

— Google User Review

Had brakes replaced recently. Johnson Tire did a great job at a reasonable price. I have used them a few times and always been pleased.

— Google User Review

My 1st time going and they took great care of me. I will come back again

— Google User Review

We’ve been using Johnson’s for years now and we are always extremely happy with the outstanding work and customer service they provide!!

— Google Review

Had brakes replaced recently. Johnson Tire did a great job at a reasonable price. I have used them a few times and always been pleased.

— Google Review

My husband and I have been customers of Johnson's Tire and Auto for years.  Everyone is so friendly and helpful!  We also completely trust their work ethic.  We've always been pleased with their work.  

— Google User

Always do a good job and explain everything. I never feel like they are just trying to sell me things I don't need.

— Facebook User

They kept going till they found the real problem and fixed it like no one could letting me keep my car instead of having to go buy a new car and make payments saving me time and money. I usually can get a straight answer and they take me in right away. They even dropped me off at my house. You can't find this type of service anywhere these days. I am truly grateful for all their help and support for the last four years. I am glad I found them.

— SureCritic User Review

After calling around for dozens of miles for the best deal on fixing the radiator on my Toyota Prius, these guys were #1. They delivered the most value and are best in their category. I have done repeat business with them and plan on continuing that.

— Yelp User

The front desk staff is always informative and the work is always done in a timely and complete manner.  

— Google User

I went to Johnson's Tire and Auto for the first time last week. I was in a situation where I needed to be out of town that afternoon, and needed new tires. Olivia worked with me and went out of her way to make sure I got those tires and could leave on time. She was the nicest and most genuine individual, she explained everything very thoroughly, got the mechanics to check out things as well to make sure I was getting the best tire at the best price. At Johnson's Tire and Auto they really care about their customer and that experience definitely made me a return one.

— Facebook User

We have always received excellent service on our vehicles. Employees are honest in telling us what needs to be done on vehicle but do not pressure us to have work done. They leave that decision up to owner of vehicle. Johnson's always sends us email to remind us when our vehicles are due for maintenance service. They sent us a $10 coupon in our e-mail service reminder that we could use on that service. They answer any questions we have about our vehicle or service. It is easy to call & set up appointment. We have recommended Johnson's Tire & Auto to others.

— SureCritic User Review

We pulled off the highway to Johnson's tire due to some issues with the car. They helped us with diagnosing the issue quickly and reassuring us so that we could get back on the road. To top that off, they accommodated our request to look at our car very close to their closing hours. Olivia at the front desk was super nice and pleasant. While we likely will not be returning only because of where we are actually located , we highly recommend them to anyone who needs their service!

— Yelp User

I have known the Johnson Family forever. They are the greatest people that care for others well before themselves. They carry that attitude to their business and customers. We use them for anything pertaining to auto needs. Love them.

— Google User

You cannot find a more honest automotive repair shop. Johnson's Tire & Auto always uses the highest quality parts ~ and provides the highest quality service. Though I now live in NE Raleigh, I still have all of the service done on my Blazer (372,000 miles) at Johnson's.

— SureCritic User Review

I went in to have my truck aligned and to have the brakes checked out. After they checked my vehicle over they called me quickly to let me know what needed to be repaired and how much it was going to cost. There was more wrong with my truck than expected so I was unable to have the repairs completed at that time, not once did they push me into trying to fix anything that I could not afford but they were actually very understanding and assured me that when I could afford the repairs that they would be there to complete them when I was ready. I am just extremely happy to have found a location that is actually about taking care of the customers needs and not just about making the quick money.

— SureCritic User Review

Great customer service, very friendly and quick turn around time.  Will continue to give my business as I feel I can trust their recommendations.

— Google User

I have found an auto-mechanic shop that I TRUST and is capable of doing whatever I need. Even the receptionist Olivia is well-informed about car mechanics. The staff is very helpful in explaining what is needed (before) and what they have done (after).

— Google User

Johnson's is always fantastic to work with & so helpful in making the right choice for your car! A family atmosphere & I will continue to bring my vehicles here indefinitely! Kudos to the shop staff & great customer service!

— Sure Critic User Review

I always know that whatever problems I have will be solved and at a fair price. They have always made accommodations for me when pickup times and drop off were hard to arrange. I am lucky to have such a good shop close by.

— Google User